The act of using a tool to monitor – or ‘listen to’ – what’s being said about a brand – company, person, product/service across the social media platforms. Benefits of Social Media Listening?– Better your customer service– Get market feedback on your products / services– Get new customers– Learn more about your customers– Keep an […]
With most of the businesses now on the digital domain, we sometimes fail to understand why these companies don’t leverage their online presence in fostering their business. What’s the purpose of a website if it doesn’t help in boosting your business by getting in visitors and relevant enquiries. Similarly why have a social media page […]
